To the nearest vehicle
A driver who declines does not stop the trip. The booking moves to the next vehicle and the seat is released on its own. If a vehicle is already running a trip with room left, the booking joins it.
Dispatch, zone-based fares, payments and fleet. The work of a whole mobility service, built around how an island actually runs rather than how a city does.
And that, when they break, you hear about from a passenger on the phone.
A driver who declines does not stop the trip. The booking moves to the next vehicle and the seat is released on its own. If a vehicle is already running a trip with room left, the booking joins it.
The price follows the zone, and residents pay exactly half. A rate is never overwritten: changing one closes the interval it was in force for and opens a new one, so an invoice issued in March still explains itself in July.
In that order, automatically. The document series comes out without a single gap, because a gap cannot be repaired afterwards, and a failed charge keeps its number and becomes a receivable.
A vehicle with no open shift takes no bookings. A maintenance window takes it out of service by itself and returns it when the window ends, to where it was rather than to a fixed “operational”.
The passenger, the driver and the back office see the same booking at the same moment. No reconciling spreadsheets at the end of the day.
From, to, how many. The fare is shown before confirmation, the ticket is personal, and boarding is verified by code rather than by a slip of paper that goes missing in a pocket.
Opens a shift by claiming a vehicle, accepts or declines, runs the trip. Location leaves the device only while a trip is active. Otherwise the battery is gone by midday.
Bookings, shifts, fleet, tariffs, payments and reporting. Twenty-two screens, and not one of them dimmed out for “later”.
Three differences that only show up once the service is running.
Zone 5 is the airport. The fare is the rate of the higher of the two zones on the trip, so direction does not change it, and the passenger never has to read a map to know what they pay.
Day and multi-day visitor passes reach roughly 40% of revenue. On an island living on seasonal traffic, the commercially interesting product is not the single ticket.
No payment processor issues a Greek receipt or files to myDATA. It is a separate integration, planned from the start instead of discovered at the end.
We will walk through the console with real data and answer the only question that matters: what changes in your working day on Monday morning.